Service

CRM and lead management that lets nothing go cold

Most of the money a company loses is not lost by selling badly. It is lost in the silence between someone asking and someone answering. That gap is what I close here.

Book a call →
Chiragx moving a deal through a CRM pipeline while leads arrive from several channels

The problem this solves

Leads arrive on WhatsApp, on Instagram, through the website form and on a salesperson's phone. Every channel is an island. Nobody knows how many inquiries came in this week or how many went unanswered, because there is no single place to look.

Then comes the other hole: follow-up. The client said they would think about it, nobody wrote back, and two months later they bought elsewhere. It was not the price. It was that the competitor did write back.

You already paid for that money. You paid in ads, in your team's time and in reputation. Recovering it is almost always more profitable than going out for new leads.

A reply within minutes on WhatsApp: the gap between the question and the answer is where the sale is lost
A reply within minutes on WhatsApp: the gap between the question and the answer is where the sale is lost

Why my judgment did not come from a course

I do not implement someone else's CRM. I built mine, I use it every day, and I sell with it.

xyCloser
CRM I built myself
15+
years selling
4
companies running on it
50+
B2B clients

I built the CRM I use across my companies, with its flows, its attribution, its reply agents and its dashboard. I did not study it: I wrote it, broke it and fixed it. So when I look at your sales process I know exactly what can be automated and what will ruin the conversation if you automate it.

I have also sold with it, which is the part almost nobody has. I recognize the pattern of a sales operation falling apart: I know when the problem is response time, when it is missing follow-up, when the rep does not know what to say, and when the offer simply is not convincing.

And I have a clear rule about AI in sales: it should reply fast, qualify, book and remind. But the conversation where the purchase is decided, and above all the conversation when something went wrong, is held by a person. Automating that destroys trust faster than it saves time.

The goal is not a pretty CRM. It is that on Monday morning you can see, on one screen, how much came in, how much got answered, how much got booked and how much closed.

How we work

1
Funnel map. We document how a lead comes in today, who handles it, how fast, and where it gets lost. A hole nobody was measuring almost always shows up.
2
CRM setup. Stages, fields, owners and automations defined around how you sell, not around anyone's template.
3
Channels and agents. WhatsApp, web, social and email connected, with instant reply and automatic qualification before it reaches a human.
4
Adoption and dashboard. Training for the sales team and a weekly dashboard with the numbers that actually matter.
Cold database reactivation: the contacts you already paid for and never followed up
Cold database reactivation: the contacts you already paid for and never followed up

What you get

Configured CRM
With your stages, your fields and your rules, connected to the channels people write you on.
Instant reply
An agent that answers in minutes, qualifies and books, without pretending to be human.
Follow-up that does not forget
Reminders and sequences so no lead goes cold because someone was busy.
Cold database reactivation
Campaigns over the contacts you already have, which is the cheapest money available.
Sales dashboard
Leads by source, response time, meetings booked and closes. Weekly and without decoration.

Investment range

Setup is quoted as a project and depends on how many channels are connected, how many users there are, and whether history needs migrating. Ongoing operation is optional and monthly. If your volume is still low, I will tell you which tool to use on your own instead of selling you an implementation you do not need.

Frequently asked questions

Does this work for small teams?

Yes. In fact a team of two or three reps is where it shows fastest, because every lost lead weighs far more.

Does the AI agent reply on WhatsApp?

Yes, and that is usually the piece that moves the number most, because response time there decides the sale.

Will it sound robotic to my clients?

It is configured with your tone and clear limits. Past a certain point in the conversation, a person takes over. That part is not negotiable.

Can I keep the CRM I already use?

If you already have one that works, we build on it. Switching tools only makes sense when the current one is holding you back.

What happens to my client data?

It stays in your account and under your control, exportable whenever you want. I explain where every piece of data lives before connecting anything.

Work that proves it

xyCloser, AI-powered lead management and CRM
See the case
Nova Ignis
See the case
Dipsa Panama, web and SEO for a HORECA distributor
See the case

Worth reading before you hire

← See all services

How many leads are you losing?

One call to review how a lead comes in and gets handled at your company. Money you already paid for and never collected almost always shows up.

Book a call →